44 Comments

  1. Akindipe Gbolahan says:

    Faulty

    Model: Bruhm Freezer BCF200F

    Date of Purchase : 3rd of January 2021

    Issue with the Appliance: Not Chilling and Freezer just consuming light

    Local Govt: Obafemi Owode

    State: Ogun State

    Phone Number: 08166886210

    1. midea says:

      Note: pls provide this additional information sir.
      INVOICE OR RECEIPT to
      ADDRESS DETAILED to this whatsapp number-08037045688
      On receipt of the details, the engineering department will contact you within 120 Business working working hours for resolution sir.

    2. midea says:

      Address received and issue as been forwarded to technical. Expect to be contacted soon sir!

  2. Gift says:

    Sad

    Good evening, bought a freezer and it’s not working, really don’t know what’s happening, but your bruhm freezer just stopped working, I’m so disappointed

    Phone no… 08062530099, [email protected]

    1. Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

      https://midea.bezaiservices.com/?p=41

  3. Juwah Albert says:

    My Bruhm Split Unit AC Model: 1.5hp BSR-12CR DATE OF PURCHASE: 18TH DEC. 2020 ISSUE: IT GOES OFF SHORTLY ATER COMING ON. LOCAL GOVT: ETI OSA. STATE: LAGOS

    The AC COOLS FAST

    1. midea says:

      Great day Sir, what are you driving stating that the AC Cools fast?

    2. midea says:

      Pls send complete address to this whatsapp number 08037045688

  4. Charles says:

    I bought double door fridge and is bare 4 months now and the compressor has refused picking up.Midea- HD 273F.

    1. Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

      https://midea.bezaiservices.com/?p=41

  5. ADUM VERONICA says:

    bad Product

    Midea freezer
    purchase on the 22/11/2021,not chilling even when the engineer came to fill the gas still the same no improvement, just consuming light

    09071793647

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

      https://midea.bezaiservices.com/?p=41

  6. Monday osunde says:

    I want my fan back

    I bought a black +REM standing fan FS40-17LR. Price 25,190 at soar ilupeju 9th feb 2019.
    The fan was having some minor issue but it was still working and i bought it back to be fixed on 13/12/2019.

    They told me that they where going to give me a call after it has been fixed . After 2 months no call and i went back there , they checked and told me that the fan has not been brought back. Then i travelled when I came back after a while I still checked back and i met a customer care representative called Nonso. He told me he was going to report the issue and call me back for the fan but he never did. I still went back to get electronic there and i called the same Nonso to find out what was happening but he picked my call once and when I got there he refuse to surface bcos i told him that i have been looking for my receipt but now I found it back where i kept it. I really need my fan back please attend to my request. Thanks

    1. midea says:

      Sir, you still have to go back there to retrieve your fan.

  7. Chukwuma ndieze says:

    The freezer is not cooling and I want to change the compressor

    The appliance is not cooling and I need a new compressor

    1. midea says:

      Great day, PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

    2. midea says:

      Great day, PLS SEND THE INVOICE-PROOF OF PURCHASE TO THIS WHATSAPP NUMBER 08037045688

  8. Ebuka says:

    Midea 1.5HP AC not cooling

    My Midea 1.5 hp AC is not cooling. When I power it up, it blows cool air briefly (less than 5 minutes) and then starts blowing normal temperature air.

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

    2. midea says:

      Mr Ebuka, You haven’t responded to the earlier mail sent you sir.
      Kindly respond so the issue can be resolved.

  9. Chinenye Anyora says:

    Hello,
    I have a Midea washing machine that I bought from Spar Enugu; it’s been 3 years but it just stopped spinning and won’t open. I have clothes inside for 4 days. Please, how do I contact a technician to help me fix it?

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

  10. Bunmi Oladehinbo says:

    Hi,
    Please we need a technical team to check the oven which was bought a year ago. We were preheating the oven when there was a loud sound. There was no fire outbreak not gas leak. The oven moved from the wall which it was resting on and all the burners fell off.
    Nothing appears broken or physically damaged.

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

  11. Mr Gbenga says:

    Is either they change the AC or replace the Pannle which thr engineer claim that is bad

    I bought AC 1hs power 23-04-22, after the installation the AC doesn’t cool the space so I laid complain to Mr Clem I bought it from and I was told Engineers will be sent down which took another 3weeks before they finally came to check and said they will have to replace the pannle, for another 3weeks now nothing has been done’ I called one lady I was referred too in charged of this case but was very rude….please I need replacement of the AC or they should come replace the pannle immediately…..my client are so unpleased, because I single Handley maid my client agree to buy Midea Ac….please I need your urgent help on this

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

    2. midea says:

      Sir, no response to our earlier mail.
      Pls respond so we refer you appropriately.

  12. Okereke Chinemerem says:

    Good Morning,
    I bought 2 media inverter AC is February 2021 but it’s stopped working in June 2022. The error massage is PO and it’s not cooling. Thought it was Gas issue and after its checked the gas it’s still in tact but it’s not cooling. Please I need your help to resolve the 2 Air conditioners . 1hp and 1.5Hp respectively

    1. midea says:

      Great day, PLS SEND THE INVOICE-PROOF OF PURCHASE TO THIS WHATSAPP NUMBER 08037045688

    2. midea says:

      Great day mam, PLS SEND THE INVOICE-PROOF OF PURCHASE TO THIS WHATSAPP NUMBER 08037045688

    3. midea says:

      Is it the 2Acs showing the same error mam?

    4. midea says:

      Status of inspection done by Engineer on the inverter air-conditioner. The panel of the two air-conditioner are bad. We respond further in detail mam!

  13. I have some issues

    Am having some issues with my washing machine I bought it not quite long

    1. Please answer the questions as lucidly as possible sir

  14. Am having some issues with my washing machine I bought not quite long And if the water enter inside, immediately it will come out from the wast is not also washing the cloth

    Washing machine

    1. Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

  15. Okanlawon Olamilekan says:

    CCMW Date of purchase : September 13,2020 issue with the appliance: indoor panel faulty not picking outdoor unit. I want to buy another one Local Govt : Otta State : OGUN state

    CCMW Date of purchase : September 13,2020 issue with the appliance: indoor panel faulty not picking outdoor unit. I want to buy another one Local Govt : Otta State : OGUN state

    1. Great day, PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688
      It’s available sir.

    2. Again
      Great day, PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688
      It’s available sir.

  16. Taofeek says:

    Good day, I bought one of your 4burner, oven gas stove about 3 months ago. The glass cover chattered and broke.
    One does my warranty covers the replacement?
    Two, if the answer to the first question is no, can I get it?
    Thank you.

    1. Pls send receipt to this what’s number 08037045688

    2. Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

  17. Nashed Atef says:

    Wash/dry machine making abnormally loud noise.

    Model: MFC120-DU1401B/C14E-LA

    Date of Purchase: 05/04/22

    Issue with appliance: It’s barely 5 months since I bought my wash/dry machine and it is now making an abnormally loud noise when in use.

    Local Gov’t: Eti- Osa

    State: Lagos

    1. Pls send copy of receipt/invoice to whatsapp 08037045688

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