337 Comments

  1. Akindipe Gbolahan says:

    Faulty

    Model: Bruhm Freezer BCF200F

    Date of Purchase : 3rd of January 2021

    Issue with the Appliance: Not Chilling and Freezer just consuming light

    Local Govt: Obafemi Owode

    State: Ogun State

    Phone Number: 08166886210

    1. midea says:

      Note: pls provide this additional information sir.
      INVOICE OR RECEIPT to
      ADDRESS DETAILED to this whatsapp number-08037045688
      On receipt of the details, the engineering department will contact you within 120 Business working working hours for resolution sir.

      1. The ice maker and dispenser of refrigerator with model HC- 660WEN bought does not work well and it drips water.

        The products need to be accompany by technical personnel for set up

        1. The issue has been escalated sir,

      2. Akindipe Gbolahan says:

        My Bruhm freezer stopped working and just consuming light and not freezing nor chilling, And I don't understand what is going on.

        My Freezer stopped working for the past 3 months or there about now, Its not cooling Just consuming light, Someone said maybe the Compressor has gone bad.Please you people should attend to me fast cos I can’t store my foods any longer.

        1. Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

          Pls log in your issue in the comments field. Scroll down.

          Model?
          Date of purchase?
          issue with the appliance?

          1. Akindipe Gbolahan says:

            Model: Bruhm Freezer BCF200F

            Date of Purchase : 3rd of January 2021

            Issue with the Appliance: Not Chilling and Freezer just consuming light

            Local Govt: Obafemi Owode

            State: Ogun State

            Phone Number: 08166886210

          2. midea says:

            PLS SEND YOUR NAME, ADDRESS DETAILS
            WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

          3. midea says:

            This has been forwarded to technical unit you will be contacted shortly mam.

      3. Akindipe Gbolahan says:

        I have done all the Necessary things but you people refused to call me for the pass 1month+, Or is 120hrs working day not complete yet.
        my stuffs are spoiling and you guys re not bothered about it.Just Directing me Left and Right…..no wonder I dont see Bruhm in any Justrite stores anymore.

        1. Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

          Pls log in your issue in the comments field. Scroll down.

          Model?
          Date of purchase?
          issue with the appliance?

      4. Olatunji Taiwo. says:

        BROKEN BRHUM 50 INCHES SMART TV.

        I was enjoying my smart TV not until I accidentally cracked the screen. pls can it be fixed?

        1. Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

          Pls log in your issue in the comments field. Scroll down.

          Model?
          Date of purchase?
          issue with the appliance?
          Local Govt?

        2. Also, pls snap and send the sticker behind the TV to this whatsapp number 08937045688

      5. Alexis says:

        Indicator light in the fridge comes on but fridge is not cooling at all.

        There’s an issue

        1. midea says:

          Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

          Pls log in your issue in the comments field. Scroll down.

          Model?
          Date of purchase?
          issue with the appliance?
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          1. Alexis says:

            MIDEA REF HS-235 181L
            05.01.2021
            Inside light coming on, appliance not cooling at all.
            Ikeja LGA.

          2. midea says:

            Pls send copy of receipt to whatsapp 0803-704-5688

          3. Alexis says:

            I have sent a copy of the purchase invoice as you requested. Waiting for your prompt response and fixing of the issue.

            I have sent a copy of the purchase invoice as you requested to the phone number. Waiting for your revert.

          4. Alexis says:

            i have still not been contacted.

    2. midea says:

      Address received and issue as been forwarded to technical. Expect to be contacted soon sir!

      1. Patrick says:

        my Midea Front Load Washer, 10KG, Grey, MFK100S stopped working and it’s not even displaying anything as well and this is something I got on the 25th of March 2022…up until now this is the second time am contacting u even when am hardly around to use it cus I travel most times… please I got this to ease the stress of me…I need to know if I got a brand I shouldn’t have gone for…I need some assistance from u guys please…08147355118…dats my number

        1. midea says:

          PLS SEND YOUR NAME, ADDRESS DETAILS
          WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

    3. Damilola says:

      Good afternoon, please my freezer is not working well and the power will be on.I am not happy with this coz it is not up to a year it stopped working.

      1. Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

        Pls log in your issue in the comments field. Scroll down.

        Model?
        Date of purchase?
        issue with the appliance?
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        State?

    4. Haleemah Raji says:

      Complaint

      Good day to you, I have a double doors refrigerator that just stopped cooling. I am not pleased with it because it’s just 2 year plus

      1. Haleemah Raji says:

        Complaint

        Good day to you. I have a double doors refrigerator that just stopped working . Not pleased with this experience because it’s just 2 years plus. Phone number 08137280069
        Location Abuja

        1. midea says:

          Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

          Pls log in your issue in the comments field. Scroll down.

          Model?
          Date of purchase?
          issue with the appliance?
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          State?

        2. midea says:

          Pls answer the questions mam 🙏

      2. midea says:

        Pls answer the questions

        1. I don't understand the settings

          Good

          1. midea says:

            Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

            Pls log in your issue in the comments field. Scroll down.

            Model?
            Date of purchase?
            issue with the appliance?
            Local Govt?

    5. Ogunsanya Gbemisola says:

      Surddenly the connection wire got burnt and it stopped working ever since then

      model: BCF-SD150F
      PURCHASED 27/MAY/2018

      1. midea says:

        Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

        Pls log in your issue in the comments field. Scroll down.

        Model?
        Date of purchase?
        issue with the appliance?
        Local Govt?

  2. Gift says:

    Sad

    Good evening, bought a freezer and it’s not working, really don’t know what’s happening, but your bruhm freezer just stopped working, I’m so disappointed

    Phone no… 08062530099, giftgold11@yahoo.com

    1. Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

      https://midea.bezaiservices.com/?p=41

  3. Juwah Albert says:

    My Bruhm Split Unit AC Model: 1.5hp BSR-12CR DATE OF PURCHASE: 18TH DEC. 2020 ISSUE: IT GOES OFF SHORTLY ATER COMING ON. LOCAL GOVT: ETI OSA. STATE: LAGOS

    The AC COOLS FAST

    1. midea says:

      Great day Sir, what are you driving stating that the AC Cools fast?

      1. AYODIMEJI OYEWOLE says:

        Deep freezer not working

        please I have a midea deep freezer, it comes on but it doesn’t get cold. it was purchased in 2020, Location -Ogombo Lagos state

        1. midea says:

          Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

          Pls log in your issue in the comments field. Scroll down.

          Model?
          Date of purchase?
          issue with the appliance?
          Local Govt?

    2. midea says:

      Pls send complete address to this whatsapp number 08037045688

  4. Charles says:

    I bought double door fridge and is bare 4 months now and the compressor has refused picking up.Midea- HD 273F.

    1. Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

      https://midea.bezaiservices.com/?p=41

      1. Adejumo Riliwan says:

        Model:HC:689WEN1

        The double door freezer I bought from midea isn’t working anymore, I bought it about three years ago 15/07/2020. I await your swift response pls.

        1. midea says:

          PLS SEND YOUR NAME, ADDRESS DETAILS
          WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

        2. Oluwaseyi Yongu says:

          Washing machine not working

          my 7kg midea washing machine that i
          bought in December 2 2023 has been given me issues it’s doesn’t spin clothes and it’s always filled with water. chatting from
          new oko oba, ifako ijaye
          has been indicating error 21
          I could not use it
          please I am urgently waiting for your response

          1. midea says:

            This has been forwarded to the aftersales unit mam

    2. Ojodale Joy says:

      Dear Bruhm, My name is Joy Ojodale I purchased your bruhm 200 ltrs on the 3rd of November 2022 Kindly note that this freezer has not been freezing it just consumes light and chills, I make natural drinks and the aim of my product purchase has been nullified as it doesn't serve the purpose I bought it However I have reached out to your organization and the engineering team was sent to check it and it's still same Please not that I have lost a lot of deals and contract in the previous weeks as I couldn't deliver to my clients I express my disatisfaction for your product as I would have gotten a well known product Please be aware that I will never refer your product and also note that I will be taking this up by involving the authorities involved in consumer protection And I will sue for breech of contract in the coming days if nothing is done to solve this,it's either I get a refund or I get another better effective freezer, as the engineers coming to check are just not doing anything I will not loss my money to you for your incompetence and service failure I await your swift response Best Regards, Joy

      Dear Bruhm,

      My name is Joy Ojodale

      I purchased your bruhm 200 ltrs on the 3rd of November 2022

      Kindly note that this freezer has not been freezing it just consumes light and chills, I make natural drinks and the aim of my product purchase has been nullified as it doesn’t serve the purpose I bought it

      However I have reached out to your organization and the engineering team was sent to check it and it’s still same

      Please not that I have lost a lot of deals and contract in the previous weeks as I couldn’t deliver to my clients

      I express my disatisfaction for your product as I would have gotten a well known product

      Please be aware that I will never refer your product and also note that I will be taking this up by involving the authorities involved in consumer protection

      And I will sue for breech of contract in the coming days if nothing is done to solve this,it’s either I get a refund or I get another better effective freezer, as the engineers coming to check are just not doing anything

      I will not loss my money to you for your incompetence and service failure

      I await your swift response

      Best Regards,

      Joy

      1. Can you please share customer invoice, address and phone number to this whatsapp number 08037045688

  5. ADUM VERONICA says:

    bad Product

    Midea freezer
    purchase on the 22/11/2021,not chilling even when the engineer came to fill the gas still the same no improvement, just consuming light

    09071793647

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

      https://midea.bezaiservices.com/?p=41

      1. Ogunsanya Gbemisola says:

        Surddenly the connection wire got burnt and it stopped working ever since then

        pls kindly help check my Bruhm chest freezer 150liter has stop working I have not enjoy using it since I bought it.the connection wire surddenly got bornt and it was packed aside since then. pls I don’t mind bringing it to you. here is my number 08028967219. thanks

  6. Monday osunde says:

    I want my fan back

    I bought a black +REM standing fan FS40-17LR. Price 25,190 at soar ilupeju 9th feb 2019.
    The fan was having some minor issue but it was still working and i bought it back to be fixed on 13/12/2019.

    They told me that they where going to give me a call after it has been fixed . After 2 months no call and i went back there , they checked and told me that the fan has not been brought back. Then i travelled when I came back after a while I still checked back and i met a customer care representative called Nonso. He told me he was going to report the issue and call me back for the fan but he never did. I still went back to get electronic there and i called the same Nonso to find out what was happening but he picked my call once and when I got there he refuse to surface bcos i told him that i have been looking for my receipt but now I found it back where i kept it. I really need my fan back please attend to my request. Thanks

    1. midea says:

      Sir, you still have to go back there to retrieve your fan.

  7. Chukwuma ndieze says:

    The freezer is not cooling and I want to change the compressor

    The appliance is not cooling and I need a new compressor

    1. midea says:

      Great day, PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

    2. midea says:

      Great day, PLS SEND THE INVOICE-PROOF OF PURCHASE TO THIS WHATSAPP NUMBER 08037045688

  8. Ebuka says:

    Midea 1.5HP AC not cooling

    My Midea 1.5 hp AC is not cooling. When I power it up, it blows cool air briefly (less than 5 minutes) and then starts blowing normal temperature air.

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

      1. Sulaiman Halimat says:

        8kg Midea top loader not functioning

        Hi I got a top loader automatic washing machine from Spar, Abuja branch and since installation the water has been going thru the outlet channel and has neva reach the set water level therefore washing has not been taking place also the washing time cannot be reset,

        1. midea says:

          Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

          Pls log in your issue in the comments field. Scroll down.

          Model?
          Date of purchase?
          issue with the appliance?
          Local Govt?
          State?

        2. midea says:

          PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

    2. midea says:

      Mr Ebuka, You haven’t responded to the earlier mail sent you sir.
      Kindly respond so the issue can be resolved.

  9. Chinenye Anyora says:

    Hello,
    I have a Midea washing machine that I bought from Spar Enugu; it’s been 3 years but it just stopped spinning and won’t open. I have clothes inside for 4 days. Please, how do I contact a technician to help me fix it?

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

  10. Bunmi Oladehinbo says:

    Hi,
    Please we need a technical team to check the oven which was bought a year ago. We were preheating the oven when there was a loud sound. There was no fire outbreak not gas leak. The oven moved from the wall which it was resting on and all the burners fell off.
    Nothing appears broken or physically damaged.

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

      1. I GOT A HS-65L Midea REFRIGERATOR IN FEBRUARY AND IT DOES NOT CHILL OR COOL. IT RUNS FOR ABOUT A MINUTE AND STOPS AND IT’S A SHAME. IT IS UNDER WARRANTY AND I WANT IT FIXED, WHAT DO I DO?

        1. midea says:

          Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

          Pls log in your issue in the comments field. Scroll down.

          Model?
          Date of purchase?
          issue with the appliance?
          Local Govt?

  11. Mr Gbenga says:

    Is either they change the AC or replace the Pannle which thr engineer claim that is bad

    I bought AC 1hs power 23-04-22, after the installation the AC doesn’t cool the space so I laid complain to Mr Clem I bought it from and I was told Engineers will be sent down which took another 3weeks before they finally came to check and said they will have to replace the pannle, for another 3weeks now nothing has been done’ I called one lady I was referred too in charged of this case but was very rude….please I need replacement of the AC or they should come replace the pannle immediately…..my client are so unpleased, because I single Handley maid my client agree to buy Midea Ac….please I need your urgent help on this

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

    2. midea says:

      Sir, no response to our earlier mail.
      Pls respond so we refer you appropriately.

  12. Okereke Chinemerem says:

    Good Morning,
    I bought 2 media inverter AC is February 2021 but it’s stopped working in June 2022. The error massage is PO and it’s not cooling. Thought it was Gas issue and after its checked the gas it’s still in tact but it’s not cooling. Please I need your help to resolve the 2 Air conditioners . 1hp and 1.5Hp respectively

    1. midea says:

      Great day, PLS SEND THE INVOICE-PROOF OF PURCHASE TO THIS WHATSAPP NUMBER 08037045688

    2. midea says:

      Great day mam, PLS SEND THE INVOICE-PROOF OF PURCHASE TO THIS WHATSAPP NUMBER 08037045688

    3. midea says:

      Is it the 2Acs showing the same error mam?

    4. midea says:

      Status of inspection done by Engineer on the inverter air-conditioner. The panel of the two air-conditioner are bad. We respond further in detail mam!

  13. I have some issues

    Am having some issues with my washing machine I bought it not quite long

    1. Please answer the questions as lucidly as possible sir

  14. Am having some issues with my washing machine I bought not quite long And if the water enter inside, immediately it will come out from the wast is not also washing the cloth

    Washing machine

    1. Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

  15. Okanlawon Olamilekan says:

    CCMW Date of purchase : September 13,2020 issue with the appliance: indoor panel faulty not picking outdoor unit. I want to buy another one Local Govt : Otta State : OGUN state

    CCMW Date of purchase : September 13,2020 issue with the appliance: indoor panel faulty not picking outdoor unit. I want to buy another one Local Govt : Otta State : OGUN state

    1. Great day, PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688
      It’s available sir.

    2. Again
      Great day, PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688
      It’s available sir.

  16. Taofeek says:

    Good day, I bought one of your 4burner, oven gas stove about 3 months ago. The glass cover chattered and broke.
    One does my warranty covers the replacement?
    Two, if the answer to the first question is no, can I get it?
    Thank you.

    1. Pls send receipt to this what’s number 08037045688

    2. Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
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      State?

  17. Nashed Atef says:

    Wash/dry machine making abnormally loud noise.

    Model: MFC120-DU1401B/C14E-LA

    Date of Purchase: 05/04/22

    Issue with appliance: It’s barely 5 months since I bought my wash/dry machine and it is now making an abnormally loud noise when in use.

    Local Gov’t: Eti- Osa

    State: Lagos

    1. Pls send copy of receipt/invoice to whatsapp 08037045688

  18. Mrs Ogunleye says:

    I just got my Top loader TL MA-200W80/G washing machine and I’m unable to operate it.

    1. Thanks for getting in touch mam.
      Pls confirm the status of below-

      Running of water pipe to the washing machine and water outlet that will take out the water point of light that will power the washing machine?

    2. Great day, PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  19. Olanipekun says:

    Freezer stopped cooling

    Model? Midea HS-260
    Date of purchase? 2017
    issue with the appliance? Stopped cooling but light comes on and cut the fuse
    Local Govt? OPIC
    State? LAGOS

    1. You have been responded to mam.

      1. Anderson says:

        I need your help on purchase

        Model : MF200W80B/T-NG
        Date of purchase: 3rd Nov 2022
        Issue with the appliance: washing machine is just draining out water from the drain pipe without retaining the water to wash the cloth, all detergent is been flush out from the drain pipe without going into the machine for proper washing of the cloth, u can hear the water flowing into the machine but it’s not entering where it’s suppose enable the machine to wash the cloth, it spin and stop randomly with water not retaining & draining out.

        Local Govt: Alimosho

        State : Lagos

        1. midea says:

          Great day sir, this issue has been forwarded to the technical unit.

  20. Olanipekun says:

    Midea HS-260 stopped cooling

    My midae top chest freezer stopped working and stopped cooling.

    Model? Midea HS-260
    Date of purchase? 2017
    issue with the appliance? Stopped cooling
    Local Govt? OPIC
    State? LAGOS

    1. Madam, Your request actually came through

  21. Judith says:

    Cost of compressor for brhum chest freezer with glass

    I want to enquire about the cost of compressor for Bhrum chest freezer with glass BCF SD300 304 liter

    1. midea says:

      Great day, PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

    2. midea says:

      Great day, PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688 –

  22. Refrigerator not chilling at all.

    I bought a double door refrigerator last year around September 2022,to be used November because it’s a business place.Only the top freezer was chilling a little but the fridge session wasn’t working only bringing light.Please it’s affecting my business how do I go about this?Thanks

    1. Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

  23. Mrs omoola says:

    Thanks for getting in touch. Pls find below 👇the link below is for our aftersales. Pls log in your issue in the comments field. Scroll down. Model?hd520fe Date of purchase?2020 issue with the appliance?not cooling or frezzing Local Govt?igando State?lagos https://midea.bezaiservices.com/?p=41

    Fan damage on my fridge freezer, need to buy a fan for f/f HD520FE

    Model hd520fe
    Date of purchase?2020
    issue with the appliance?not cooling or frezzing
    Local Govt?igando
    State?lagos

    1. Great day, PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688 –

      1. Mrs promise says:

        Midea washing machine 200W 80/G

        Model :200W 80/G
        Date of purchase : 6th July 2022
        Issue with the appliance: sensor
        Local government: Ikot Ekpene
        State: Akwaibom state

        I bought washing washing 8kg
        Brand new midea
        From Rightchoice uyo Abak road branch on 6th july 2022. The washing machine is on warranty, I noticed
        The machine sensor is not good
        I informed the manager of the branch
        Mr Chuks by name
        He send a technician from Rightchoice to check it and confirmed
        Mr Chuks said I should send the machine, so he can send it to midea office
        I have send the machine since December 22nd 2022
        Till now
        I have not receive fitback about the machine. The logic there once the machine warranty expired, Chuks will call me to bring money to replace the sensor or what? Please I need help on this situation

        1. midea says:

          Great day ma, this issue is being looked into.

  24. Edosa Othniel says:

    After sales service for my fridge/freezer

    My fridge/freezer isn’t working

    1. Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

      1. Oluwaseyi Yongu says:

        Washing machine not spinning

        Hello,
        I have a Midea 7kg washing machine that I bought from Justrite; it’s been 2 months but it just stopped spinning and won’t throw away water. Please, how do I contact a technician to help me fix it?

        1. PLS SEND YOUR NAME, ADDRESS DETAILS
          WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  25. Promise says:

    Midea washing machine.200w 8/G, sensor issue

    I bought washing washing 8kg
    Brand new midea
    From Rightchoice uyo Abak road branch
    The machine sensor is not good
    I informed the manager of the branch
    Mr Chuks by name
    He send a technician from Rightchoice to check it and confirmed
    Mr Chuks said I should send the machine, so he can send it back to midea office
    I have send the machine since December 22nd 2022
    Till now
    I have not gotten fitback about the machine

    1. midea says:

      Issue being looked into.

  26. Akindele pelumi says:

    BRUHM FRIDGE BFD-200MD Titanium Gray
    13/11/2021
    fridge stopped working due to compressor having issues .
    purchased at Justrite ikorodu, Lagos state

    1. Great day, PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688 –

  27. Aaron says:

    Water not filling MFC70-ES1201/INV 7kg Midea washing machine

    7kg Midea Washing machine not filling with water but taking water outside instead
    Model: MFC70-ES1201/INV
    Year of purchase: 2021
    State:Plateau State
    LGA:Jos South

    1. midea says:

      Kindly share invoice with this whatsapp number 08037045688

    2. midea says:

      Great day, PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  28. SERGEANT NUHU says:

    My Boss air conditioner only cool in the morning and stopped cooling at noon

    MY BOSS MIDEA STANDING AC ONLY COOL IN THE MORNING AND WHEN IT NOON IT STOPS COOL

    1. midea says:

      Already responded to sir

  29. SERGEANT NUHU says:

    MODEL.
    MFPA-22CRN1

    PURCHASE IN 2021
    AC ONLY COOLING IN THE MORNING

    DEFENSE HEADQUARTERS ABUJA GARKI AREA 7

    1. midea says:

      Great day Sergeant, how many units?
      Kindly share invoice with this whatsapp number 08037045688

  30. Pst Ij says:

    Midea AC malfunction

    Our ACs start working but let’s out a sound in a matter of minutes and stops abruptly.

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

    2. midea says:

      Is the noise from outdoor?
      Is the noise from the indoor panel or fan motor mam?

  31. SERGEANT NUHU says:

    I need a portable, slim standing ac

    Pls I need a portable, standing and slim air conditioner. I will appreciate if you show me pictures of variety available

    1. SERGEANT NUHU says:

      I am in Abuja

    2. midea says:

      Pls explain what you mean by “Portable” sir.

      1. ANEKE EMEKA says:

        My Washing machine has stopped working and it displays an E33 error. It rolls for a bit stops and the displays the error. Please help. Thanks.

        Model: Front Load Inverter Washing Machine MFC 70-ES1201
        Date of purchase: 2018
        Issue: E33 Error
        LGA: Enugu North
        State: Enugu

        1. midea says:

          The issue has been forwarded to the technical department mam.

  32. Haleemah Raji says:

    Complaint

    Good day to you, my refrigerator model no HQ-610WEN was purchased on the 16th April, 2021 stopped cooling. My location is Nassarawa state, Abacha Road, Karu Local Govt. Thank you.

    1. midea says:

      This has been forwarded to technical. You’ll be contacted shortly.

  33. Blessing ogheneware Evagberien says:

    I am so disappointed in this product I bought your freezer 30 December 2022 and I noticed that when ever there is no light the freezer defroze immediately which I complained to the customer that sold it she sent an engineer to my house and he said it's light which I have another freezer in my room which the same light that carries both , she sent another engineer he just wrote something on a paper and left the annoying part of it is that my husband called the manager of that branch Mr Royal priesthood and he got my husband pieced up with his reply so pls come and carry the freezer ur product is not good

    Terrible experience with your product

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

  34. Blessing ogheneware Evagberien says:

    Am not happy about ur product

    terrible experience

    1. midea says:

      You have been responded to mam

    2. midea says:

      So sorry mam!

  35. Joseph Yisa says:

    Compressor issue/Warranty

    I bought a Bruhm 100 liters Glory Series Chest Freezer Silver BCF-SD100F JA From Jumia in 2018 – September. With 5 years compressor Warranty.
    The compressor got bad recently and has refused to work.
    How can I claim the warranty?
    Name: Joseph Yisa
    Local government: Eti Osa
    State: Lagos

    1. midea says:

      Issue forwarded to the appropriate unit for response sir

    2. midea says:

      We are sorry to inform you that your freezer is out of warranty

      For our engineer to come and assess your freezer you will need to pay a nonrefundable 10,000 for assessment fee

      After assessment you will be told the amount you will pay for repair

      Kindly notify us once payment is made

    3. midea says:

      After assessment if is confirmed to be a compressor issue and if the compressor has not been replaced before

      You will not incur the cost of repair/replacement of compressor

      But if is not compressor issue and the compressor has been replaced by us before you will incur the cost

      But before engineer will be assigned you will need to pay assessment fee a nonrefundable fee of 10,000 naira because the freezer is out of warranty

      But please note if after assessment and is confirmed to be internal leakage

      We do not attend to internal related issues.

    4. midea says:

      And for the 5years warranty on compressor to be valid you will need to provide your purchase invoice

  36. Ayodele Kazeem Olalekan says:

    Unable to Download some applications on PlayStore on my BTF-55UDASP TV

    It has been worthwhile.

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

  37. Ayodele Kazeem Olalekan says:

    Model – BTF-55UDASP

    Date of Purchase – 2022

    Issue with the appliance – Unable to download applications on the PlayStore

    Local Government – Alimosho

    State-Lagos State

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

  38. Mr Benjamin says:

    I need my faulty freezer to be fixed by a bruhm technician

    I bought a Bruhm freezer for about 2yrs now without giving any issues but recently, I discovered that the freezer works for few minutes and stops so I got a stabilizer to see if the fault was from the low voltage but to mo avail. pls I need a bruhm technician to come and help me check and fix the fault in the freezer. Thank you in anticipation.

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

  39. Mr Benjamin says:

    My bruhm freezer has not been working effectively so I need a technician from your company. Thank you
    MODEL: BRUHM POLAR FREEZ
    DATE PURCHASE: 10 DECEMBER 2020
    ISSUE: WORKING AND SEIZING
    LGA: KUJE
    STATE: FCT

  40. Mr Benjamin says:

    MODEL: BRUHM POLAR FREEZ
    DATE PURCHASE: 10 DECEMBER 2020
    ISSUE: WORKING AND SEIZING
    LGA: KUJE
    STATE: FCT

  41. OBA A.A Oladele says:

    Rolls for few seconds and stop working

    Model: MA200W80/G
    Date of purchase: 4 Nov 2022 and delivered on 8 Nov 2022
    issue with the appliance: roll for few seconds and then stop, without working .
    Local Govt: Shomolu
    State: Lagos

    1. midea says:

      Great day, PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  42. OBA A.A Oladele says:

    Rolls for few seconds and stop working (Has never worked since delivered to my house.)

    Model: MA200W80/G (Midea 8kg Top Loader Fully Automatic Washing Machine – Dark Grey)
    Date of purchase: 4 Nov 2022 and delivered on 8 Nov 2022
    issue with the appliance: roll for few seconds and then stop, without working .
    Local Govt: Shomolu
    State: Lagos

    1. midea says:

      Great day, PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  43. Banji says:

    Faulty media double door refrigerator

    Model: HD-520FW-371 Ltrs
    Date of purchase: 13 July 2021
    Issue with the appliance: work for few seconds and then stop, without working.
    Local Govt: Ikorodu
    State: Lagos

    1. midea says:

      Great day, PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  44. Lekan says:

    Microwave oven model: MM720CA7-PM, suddenly stop to hot and the bulb inside is no more working

    It stop to hot and the bulb inside is no more working

    1. midea says:

      Great day, PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  45. Ayi Archibong says:

    Replacement of my Midea double door fridge.My name: Ayi Archibong My email: archie2000ng@yahoo.com Date of purchase: 14/08/22. Model of appliance: MIDEA 680WEN GLASS 527L BLACK double-door fridge Issue with appliance: The freezer compartment of my Midea double fridge is not freezing. The fridge was taken out for repairs by your technicians on 20 May 23. The fridge has yet to be replaced. On investigation, I was informed that a letter was sent to Fouani Nigeria Ltd. at VI to replace the fridge. However, they are claiming that no mail has been received from Midea. Local government: Eti Osa State: Lagos State  

    My name: Ayi Archibong
    My email: archie2000ng@yahoo.com
    Date of purchase: 14/08/22.
    Model of appliance: MIDEA 680WEN GLASS 527L BLACK double-door fridge
    Issue with appliance: The freezer compartment of my Midea double fridge is not freezing. The fridge was taken out for repairs by your technicians on 20 May 23. The fridge has yet to be replaced. On investigation, I was informed that a letter was sent to Fouani Nigeria Ltd. at VI to replace the fridge. However, they are claiming that no mail has been received from Midea.
    Local government: Eti Osa
    State: Lagos State
     

    1. midea says:

      So sorry about your experience sir, Great day, PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

    2. midea says:

      This issue has been escalated sir

    3. midea says:

      Approval has been given for replacement

  46. Ndubueze Ada says:

    The model of the 55inches Bruhm TV is BTF/55UDASP 4K2K LED TELEVISION. Year of Purchase:Dec. 2020. The issue: The panel of the appliance burnt due to high current. Local govt: Bwari Area Council (Kubwa). State: FCT Abuja.

    Very good product.

    1. midea says:

      Great day, PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  47. Ayotunde odusanya says:

    Model: HD 273F
    Date of purchase: can’t remember
    Issues: it’s stop chilling both fridge and freezer compartment
    Local gov: Shomolu
    State: Lagos

    1. midea says:

      Great day, PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

    2. midea says:

      This issue has been passed on to the technical unit sir

    3. midea says:

      Kind share the invoice of the appliance TO THIS WHATSAPP NUMBER 08037045688

  48. Florence says:

    Two out of four of my 1hp Midea Inverter AC are malfunctioning. Not cooling and display PO when turned on. Please, I'll appreciate a prompt response. Thank you

    Not quite impressed yet.

    1. midea says:

      Great Day Ma’am, The outdoor control panel are faulty.

  49. Ebuka says:

    Awesome product, I'll highly recommend for any looking out for a very effective and efficient fridge

    Awesome product, I highly recommend

    1. midea says:

      Appreciate you sir

  50. Ebuka says:

    I need a new panel for my midea inverter fridge

    Awesome product

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

  51. Tesu peres says:

    I've a bad compressor.

    Model no: BCF-SD150
    date of purchase: 03/09/2019.
    The compressor for my chest freezer is bad and I would like it to be replaced, my warranty says 5years and its not up to 5years yet.
    local government: kubuwa chikakore, peace layout.
    state: Abuja.

    1. midea says:

      Great day, PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

    2. midea says:

      The unit is out of warranty, You will be contacted.
      You will pay for assessment fee,
      non-refundable

    3. midea says:

      And without the invoice, you will have to pay for compressor.

    4. midea says:

      Kindly note that the 5years warranty is on compressor only after assessment if is confirmed to be a compressor issue and the compressor has not been replaced before

      You will not incur the cost of repair/replacement of compressor

      But if is not compressor issue and the compressor has been replaced by us before you will incur the cost

      But please note if after assessment and is confirmed to be internal leakage

      We do not attend to internal related issues.

      However, you will need to pay assessment fee because the freezer is out of warranty

    5. midea says:

      Engineer will be assigned within three working days after payment is made and confirmed

    6. midea says:

      This issue has been forwarded to technical. You will be contacted shortly sir.

  52. Ngozi says:

    I hâve Midea double door fridge and it stopped cooling. It’s about 3 years old. We bought it from Spar Lekki.
    I am in Lekki Lagos

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

      1. Ngozi says:

        Model:
        Date of purchase: Aug 2019
        Issue: not cooling
        Local govt: Eti Osa
        State. Lagos

        1. Ngozi says:

          It’s a double door fridge/ freezer.
          I do not have the invoice anymore so please do not ask me for it.

          To be honest this system of customer service is very inefficient. Why can’t I contact you directly without coming to this site?

        2. GODWIN UGOCHUKWU says:

          REFRIGERATOR NOT WORKING

          MODEL: HS-65L
          DATE PURCHASED: 06/02/24
          ISSUE: REFRIGERATOR NOT COOLING (NOT WORKING)
          LGA: AMAC
          STATE: FCT

          1. midea says:

            PLS SEND YOUR NAME, ADDRESS DETAILS
            WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

          2. midea says:

            Kindly snap a clear copy of the appliance receipt to whatsapp number 0803-704-5688

          3. midea says:

            The issue has been forwarded to the technical department. You will be contacted shortly sir

  53. Ernest says:

    Freezer is not Cooling and Leaking

    I need someone to come and fix my freezer it is not cooling and it is leaking water.

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

      1. Ernest says:

        Model: Brhum Chest freezer.
        Date of purchase : January 2023
        Issue with appliance : freezer is not cooling and leaking water.
        Local govt: Eti-osa
        State: Lagos

        1. midea says:

          Kindly provide a picture clear copy of your invoice/receipt to this whatsapp number sir.

    2. midea says:

      Response to the above questions are being awaited to elicitate allocation to the qualified engineer for quick resolution sir.

  54. Sunday says:

    Screen problem 32 inch tv

    my 32inch is just getting 3yrs I bought it and it has developed screen issue, very bad that I can’t manage it ,., pls I need solution of how it can be fix

    1. midea says:

      Great day, PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  55. Sunday says:

    my 32 inch TV is just getting 3yrs I bought it and it has already developed a screen problem so bad that I can’t even manage it , pls I need a solution to this
    place of purchase: cash n carry Victoria island

    1. midea says:

      This has been responded to sir. Great day, PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  56. Adeshina Oyeneye says:

    I need an installer to help me install my double door refrigerator which I just got . We have tried to install by ourselves however we noticed the ice maker is not dropping ice into the bin and the water filter presure is very low . A proper installer will be able to help us . Thank you

    I need an installer to help me install my double door refrigerator which I just got . We have tried to install by ourselves however we noticed the ice maker is not dropping ice into the bin and the water filter presure is very low . A proper installer will be able to help us . Thank you

    1. midea says:

      PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

    2. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

  57. Hannah Nmecha says:

    not happy

    My top freezer is not freezing.

    1. Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

  58. Lanre olifade says:

    Good evening please I need help with someone to come help me fix my( Mid wm, mfc70e51201.
    I bought it on the 16/11/2018 from Samsung showroom wuse. pls its urgent help me with an engineer to come fix it

    1. PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  59. mamarazzi experience says:

    DOUBLE DOOR FREEZER ISN’T COOLING , MIDEA HC - 689WEN , look into it immediately

    My fridge stopped cooling yesterday

    1. PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

    2. PLS SEND YOUR NAME, ADDRESS DETAILS
      WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  60. John Olshea says:

    Midea gas range hotplate not working

    Hi, I bought a midea gas range cooker and the electric hot plate does not get hot. Its been up to a year since I purchased it and never tested the hotplate only to try it today and its been an hour I plugged it to a power outlet yet the hotplate refused to get hot

    1. Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

  61. Akindipe Gbolahan says:

    Faulty Freezer.

    model: Bruhm 200litres
    DOP- Jan 3rd 2021

    ISSUE- It stopped working only consuming light not chilling nor freezing

    Local Govt- Obafemi Owode

    State- Ogun State

  62. Bello Seidat says:

    Model; MIDEA W/M MFE70-S1202 Date of purchase: 19th, Dec. 2021 Issue with appliance: Water flowing uncontainable inside the washing machine when off or On Local Govt: Oshodi - Isolo State: Lagos

    Water flowing uncontainable inside the washing machine when off or On

    1. PLS SEND YOUR NAME, ADDRESS DETAILS WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

    2. We are sorry to inform you that your washing machine is out of warranty

      For our engineer to come and assess your washing machine you will need to pay a nonrefundable fee of 10,000 naira for assessment excluding the cost of repair

      After assessment you will be told the amount you will pay for repair

  63. AJAYI TOLULOPE says:

    Not Cooling

    Midea freezer

    March/April 2020

    It’s just working , not cooling at all.

    Kosofe local government
    Lagos state

    1. Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

  64. Ajayi Tolulope says:

    Midea chest freezer
    MODEL- HS-252C

    April 2020
    The freezer is not cooling at all

    Kosofe local govt
    Lagos state

    1. PLS SEND YOUR NAME, ADDRESS DETAILS
      WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  65. Kuye abiodun shakirat says:

    Model:MFC70-ES1201 Date of purchase: 2020 Issue with the appliance: washing machine is just draining out water from the drain pipe without retaining the water to wash the cloth, all detergent is been flush out from the drain pipe without going into the machine for proper washing of the cloth, u can hear the water flowing into the machine but it’s not entering where it’s suppose enable the machine to wash the cloth, it spin and stop randomly with water not retaining & draining out. Local Govt: Alimosho State : Lagos

    The washing machine is faulty

    1. midea says:

      PLS SEND YOUR NAME, ADDRESS DETAILS
      WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  66. Chima Bethel Ezenwoko says:

    I bought the 7kg front load automatic washing machine and it is not working.

    I bought the 7kg front load automatic washing machine and it is not working

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

  67. Fatai Abolade says:

    My tv remote not working ( the enter button key and exit bottom key not working) I can't exit from the home page

    Not satisfied

    1. midea says:

      You haven’t responded till date sir.

  68. Fatai Abolade says:

    ModelNo: BTF-55UDASP Date of purchase:2019 Remote control not working(the enter botton exit button key not working) I can't exit from the home screen Local government:Alimosho State:Lagos

    ModelNo: BTF-55UDASP

    Date of purchase:2019

    Remote control not working(the enter botton exit button key not working) I can’t exit from the home screen

    Local government:Alimosho
    State:Lagos

    1. midea says:

      Awaiting your response on this issue sir.

    2. Taiwo Fatimehin says:

      Bruhm chest freezer not freezing

      Bruhm Chest Freezer
      model: BCS-210MR,
      Purchase Date: 26/12/2023
      issue: the freezer has been connected to light for more than 48hrs, and it’s just partly Frozen.
      LGA: iFedore
      State: Ondo State.

      the appliance was purchased from
      Akure South LGA,
      Ondo State

      1. midea says:

        PLS SEND YOUR NAME, ADDRESS DETAILS
        WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  69. Hauwa says:

    Not a good idea to connect the hose to an external source of water

    I don’t like the fact that I have to connect the hose to a tap externally for the water and ice dispenser.. please can you help with a better way to fix this?

    1. midea says:

      This has been responded above

  70. Hauwa says:

    Not a good idea to connect the hose to an external source of water

    Model:HC-657WEN 020
    Date of purchase 21/10/2023
    Issue: I don’t like the fact that I have to connect the hose to a tap externally for the water and ice dispenser.. please can you help with a better way to fix this?
    State: Lagos state

    1. midea says:

      Pls, let have the full case history of this issue mam.

  71. Adekolapo tunde Haastrup says:

    Hello,
    I got this HQ-610 WEN 2021 january 04, i live at alimosho, egbeda, Lagos Nigeria.
    The top which is the fridge is not cooling while the down which is the freezer is cooling, this has been going on for about 3month.

    please come to our aid.

    1. midea says:

      Awaiting your response sir

  72. Adekolapo says:

    Hello,
    I got this HQ-610 WEN 2021 Refrigerator January 14, i live at alimosho, egbeda, Lagos Nigeria.
    The top which is the fridge is not cooling while the down which is the freezer is cooling, this has been going on for about 3month.

    please come to our aid.

    1. midea says:

      Pls share invoice with whatsapp 08937045688 and email address that you used in registration on this link sir

  73. Oladotun Bernice Fatimoh says:

    Blank screen

    Hii good afternoon,I got 32” Brum led TV 32AN in March 15th 2023,it was working fine all of a suddenly the screen went blank till now not Showing any picture
    Local govt:Ibeju Lekki
    State:Lagos state

    1. midea says:

      Pls share invoice with whatsapp 08937045688

    2. midea says:

      This has been escalated. You will be contacted shortly mam.

    3. midea says:

      Under the aftersales program mam, Our TV are carry-in items

  74. Olusegun Amosu says:

    My Midea 8KG top loader machine is showing an E3 error despite the lid being closed. I was washing this morning and paused to add detergent, after closing the lid the machine won't resume, it keeps giving that E3 error code

    Midea 8KG top loader E3 error

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?
      State?

      1. Olusegun Amosu says:

        My Midea 8KG top loader machine is showing an E3 error despite the lid being closed. I was washing this morning and paused to add detergent, after closing the lid the machine won't resume, it keeps giving that E3 error code

        Model : Midea MAE80-1104TPS/01FM 8KG top loader
        date of purchase: October 2020
        issue of appliance: E3 Error
        local gov: Yaba
        state : Lagos state

        1. midea says:

          PLS SEND YOUR NAME, ADDRESS DETAILS
          WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

          1. Olusegun Amosu says:

            My Midea 8KG top loader machine is showing an E3 error despite the lid being closed. I was washing this morning and paused to add detergent, after closing the lid the machine won't resume, it keeps giving that E3 error code

            I’ve replied with the details. thank you

  75. Joshua says:

    My Midea washing machine has stopped working, when I put it on it will not rotate to wash clothes and I have not used it up to a year, the model number is MT100W70/WG, date of purchase is 27/12/2022 and the LGA is kosofe in Lagos State, phone number is 09059229275

    My Midea washing machine has stopped working, when I put it on it will not rotate to wash clothes and I have not used it up to a year, the model number is MT100W70/WG, date of purchase is 27/12/2022 and the LGA is kosofe in Lagos State, phone number is 09059229275

    1. PLS SEND YOUR NAME, ADDRESS DETAILS
      WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  76. Midea Fridge Not working anymore

    Purchased Nov. 2019
    Midea Refrigerator: Model HD-273F
    Not cooling at all, lights are on but it is giving off electric shock

    1. PLS SEND YOUR NAME, ADDRESS DETAILS
      WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  77. Midea Fridge not working anymore

    Midea Refrigerator: Model HD-273F
    Not cooling at all, lights are on but it is giving off electric shock
    Yaba, Lagos Mainland LGA
    Lagos State

    1. PLS SEND YOUR NAME, ADDRESS DETAILS
      WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

    2. Great day mam,
      Expecting an engineer to inspect today mam.
      You will be contacted shortly.

      1. Ogunsanya Gbemisola says:

        Bruhm chest freezer 150Lit not working

        good day,
        I bought Bruhm 150Liter since may 2018. engineer came twice to check it immediately the warranty expires the plug wire got bornt since then it has been not been working.

  78. Victoria Ashim says:

    My washing machine is not functioning well

    My washing machine is not functioning properly, please I need help.

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?

  79. Whiteman says:

    Product/ model HC 657WEN serial number 013. Is currently not cooling. Purchased 20th June 2022, in Lagos.

    Product/model HC 657WEN purchased in 2022 June is currently not cooling

    1. midea says:

      PLS SEND YOUR NAME, ADDRESS DETAILS
      WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  80. Biola Bankole Ezekiel says:

    Model: Midrea washing machine HD-273F
    Date of Purchase : 23rd of January 2022
    Issue with the Appliance: Not taking out water by itself.
    Local Govt: Eti osang
    State: Lagos state
    Phone Number: 08129572572

    1. PLS SEND YOUR NAME, ADDRESS DETAILS
      WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  81. Not satisfied with the midea chest freezer

    Not satisfied with the product . I bought a midea chest freezer from jumia on the 3rd of November 2023 and it defrosted under one hour of freezing, I regretted buying this product because is not giving me joy .model number- Hs 186CN. product serial number- 179 . Date of purchase: 3/11/2023. LGA is kosofe in Lagos state. 08062220068

    1. Please snap receipt and send to 08037045688

  82. Felicia Kolawole says:

    It’s a good product it’s served me for a while now
    But it’s not working anymore
    Please I need it fixed very soon

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?

  83. Mrs. Felicia Kolawole says:

    Good Freezer

    It was good until now it went bad please I need it to be fixed thanks I will appreciate

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?

  84. Umar Tanko says:

    My father bought Bruhn tv 50/60 inches and the screen is broking please is it possible to give me another or to help me fixed it

    Nice doing business with you

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?

  85. Scholastica says:

    My fridge is no longer cooling alongside the freezer part also

    My fridge is no longer cooling alongside the freezer part also

    1. midea says:

      PLS SEND YOUR NAME, ADDRESS DETAILS
      WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  86. Scholastica says:

    My fridge is no longer cooling alongside the freezer part also

    My Midea fridge is no longer cooling alongside the freezer part also.
    Model: HD-273F.
    Location: Lagos.
    Phone number: 08036600756

    1. midea says:

      PLS SEND YOUR NAME, ADDRESS DETAILS
      WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  87. Patrick says:

    Faulty issues to my Midea Front Load Washer, 10KG, Grey, MFK100S

    this is me again complaining about my Midea Front Load Washer, 10KG, Grey, MFK100S & I got it on the 25th of March 2022 last year…the washing machine isn’t displaying anymore and it’s not working anymore cus once I plug it in and turn on the switch…it starts making sounds like it’s spinning meanwhile it’s not working and it’s not displaying…so am already frustrated thinking what’s wrong with it when I hardly use it…my place is outskirts of Lagos… Ojodu abiodun Berger…Ifo local govt Ogun state…08147355118 my calling number

    1. midea says:

      You have been responded to sir

      1. Patrick says:

        Faulty issues to my Midea Front Load Washer, 10KG, Grey, MFK100S

        pls I haven’t seen any messages or email just that I have been responded to…how and where please…no emails or message…

        1. The issue has been escalated sir.

  88. Scholastica says:

    Why are u charging 10,000 for inspection first, when nothing has been carried out??
    This is not how to go about customer complaints

  89. The midea Ac she purchased hasn't been cooling since it was purchased

    Good afternoon.
    A client of ours bought an item some months back and it’s a midea Ac that’s having issues. The Ac hasn’t been cooling since it was purchased

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?

  90. Washing machine not working

    midea washing ma hine purchased not working. it makes a lot of noise when we want to use and it shakes vehemently. we have not been able to successfully use it since purchase in august

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?

  91. Mubarak says:

    Bruhm AC outdoor unit kept having issues

    Bought bruhm AC back in 2020. The AC kept having issues with the condenser. Kept having pipe issues too. Kindly attend to this issue

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
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  92. MIDES DISPENSER MACHINE REPAIR

    Good morning
    My name is kunle Alabi from United elevator 21b Akin Adeosola Street Victoria Island .

    we have one unit of midea Dispenser Machine. The machine is no longer code but the hot water is still working . We need the dispenser to be serviced, clean and the code water repairs , Thanks
    my Phone number 08068877933

    1. midea says:

      PLS SEND YOUR NAME, ADDRESS DETAILS
      WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  93. Abdulaziz Ajisafe says:

    My midea washing machine shows E30 error code.

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?

  94. solape says:

    Model: Midea (not sure of model)
    Date of Purchase: August 2020
    Issue with the appliance: not cooling
    Local Govt: Eti-Osa
    State: Lagos

    1. midea says:

      Pls kindly snap and send to 0803-704-5688.
      It’s at the back/side mam.

      1. solape says:

        Refrigerator model: HC-689WEN1

  95. Nelson Onuoha says:

    Netflix Permanently Crashed on Bruhm Smart TV

    Model: 65 inches Bruhm LED, UHD, OS Smart TV
    Date of Purchase: September 14th, 2023
    Issue:
    The inbuilt Netflix app on the Smart TV has crashed. it keeps showing an Error u-800 and after following all the steps on the Netflix website to clear the error it still persists. I am also unable to delete the app and download another one as the app seems to be inbuilt into the TV and cannot be deleted, updated or replaced.

    LGA: Eti-Osa (Lekki, Ikate)
    State: Lagos State

    1. midea says:

      PLS SEND YOUR NAME, ADDRESS DETAILS
      WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  96. Beatrice says:

    FAULTY FREEZER

    My name is Beatrice, email address bomsfabs@yahoo.com. MIDEA CHEST FREEZER HS-131CN 1, Receipt number SONMADE00072533, Date of purchase 4/7/2022, it stop freezing or cooling August 2023.

    Location:Bariga Lagos Nigeria

    1. midea says:

      PLS SEND YOUR NAME, ADDRESS DETAILS
      WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  97. Beatrice says:

    FAULTY FREEZER

    MIDEA CHEST FREEZER HS-131CN 1, Receipt number SONMADE00072533, Date of purchase 4/7/2022, it stop freezing or cooling August 2023.

    Location:Bariga Lagos Nigeria

    1. midea says:

      PLS SEND YOUR NAME, ADDRESS DETAILS
      WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  98. Beatrice says:

    FAULTY FREEZER

    MIDEA CHEST FREEZER HS-131CN 1, Receipt number SONMADE00072533, Date of purchase 4/7/2022, it stop freezing or cooling August 2023, email address bomsfabs@yahoo.com. MIDEA CHEST FREEZER HS-131CN 1, Receipt number SONMADE00072533, Date of purchase 4/7/2022 from Fouani Adeola Odeku, it stop freezing or cooling August 2023
    Location:Bariga Lagos Nigeria

    1. midea says:

      PLS SEND YOUR NAME, ADDRESS DETAILS
      WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  99. My refrigerator is not working

    My refrigerator is not working again

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?

    2. Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?zzzzz

  100. Fault.

    My Refrigerator HC-689WEN suddenly stopped freezing and need your technician check it

    1. midea says:

      PLS SEND YOUR NAME, ADDRESS DETAILS
      WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

    2. You have already been contacted sir

  101. Model:sz55c1j
    Date of purchase:2019
    Issue with the appliance: my fridge is not working
    Local govt: eti-osa local govt
    State:lagos state.

  102. Model :sz55c1j
    Date of purchase:2019
    Issue with the appliance: the fridge is not working
    Local govt:eti- osa local govt
    State: Lagos state..

  103. Faulty Oven hinge

    Model – GME52006,
    Purchased – Nov 2015
    Issue – Faulty oven door
    LGA – Kosofe
    State – Lagos

    1. midea says:

      PLS SEND YOUR NAME, ADDRESS DETAILS
      WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

      1. Olanrewaju says:

        Improper functioning of the washing machine, it's not discharging water into the pipe washing machine model MAE80-1104/TPS/01FM. Date of purchase march 10, 2023, local Government :-- ifako ijaiye, State :-- Lagos Nigeria

        Improper functioning of the washing machine, it’s not discharging water into the pipe washing machine model MAE80-1104/TPS/01FM. Date of purchase march 10, 2023, local Government :– ifako ijaiye, State :– Lagos Nigeria

        1. PLS SEND YOUR NAME, ADDRESS DETAILS
          WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

      2. Adekanmbi Chinyere says:

        Chiller is ON but not cooling

        Model : 1201411514SN
        Purchase date : 14/02/2024
        Issue : Chiller not cooling but ON
        LGA : Opic Isheri, Ojodu
        State : Lagos

        1. Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

          Pls log in your issue in the comments field. Scroll down.

          Model?
          Date of purchase?
          issue with the appliance?
          Local Govt?

          1. Chiller not working

            Hello I don’t understand the link you are talking about, you can clearly see all the information you need on this comment section but you are busy directing me to a link that is not highlighted.

          2. midea says:

            PLS SEND YOUR NAME, ADDRESS DETAILS
            WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  104. shomuyiwa abayomi says:

    Model: ….
    Date of purchase: 2020
    issue with the appliance: Ac needs servicing
    Local Govt: Sagamu

    1. Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?

    2. ABiye Bamson says:

      Midea is a good product

      1. midea says:

        You have been responded to sir

  105. Oluwaseyi Yongu says:

    Washing machine not spinning

    Hello,
    I have a Midea 7kg washing machine that I bought from Justrite; it’s been 2 months but it just stopped spinning and won’t throw away water. Please, how do I contact a technician to help me fix it?

    1. This has been responded to mam.

  106. REMILEKUN SALAMI says:

    A/C - 1.5hp is not cooling

    Date of purchase – 26/01/24.
    The A/C is 1.5hp is not cooling, just blowing air.
    Local govt. Shomolu/Gbagada.
    Lagos State.

    1. Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
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  107. Oluwaseyi Yongu says:

    Hello, I have a Midea washing machine that I bought from Justrite Abule Egba: i bought it in December 2023 , but it just stopped spinning and won't drain out water.Please, how do I contact a technician to help me fix it?

    Hello,
    I have a Midea washing machine that I bought from Justrite Abule Egba: i bought it in December 2023 , but it just stopped spinning and won’t drain out water.Please, how do I contact a technician to help me fix it?

  108. Mrs Thomas says:

    Midea double door fridge/freezer is not dispensing ice. Model number is HC-657WEN.
    I’m in Lekki phase one, Lagos state.

    1. midea says:

      PLS SEND YOUR NAME, ADDRESS DETAILS
      WITH EMAIL YOU USED TO REGISTER ON THIS PLATFORM TO THIS WHATSAPP NUMBER 08037045688

  109. Amarachi says:

    Got this refrigerator in January 2020, it’s been working well till this year after I got back from the Christmas holiday, I noticed the fridge doesn’t retain ice or coolness as it normally does when the power is out. So it’s almost like it only works with light now.

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?

    2. Rupak Satpathy says:

      I have one Midea Refrigerator, while transporting from one place to another place it its front glass panel is broken. so I need to fix that glass panel

      1. midea says:

        Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

        Pls log in your issue in the comments field. Scroll down.

        Model?
        Date of purchase?
        issue with the appliance?
        Local Govt?

  110. Akindipe Gbolahan says:

    I complained about my faulty Freezer almost going to A year now, The engineer later came last week after several messages and disturbance, And he confirmed the compressor is bad, meanwhile on the Freezer it is written clearly that Compressor is On 5Years warranty, after paying for their service charge, they refused to get back to me only for me to message the later I have been chatting with and she said The Compressor is bad and the freezer has Internal leakage and they don't fix internal leakage which I know my freezer doesn't have any Internal leakage, And I told her they should come and change the compressor let me look for a way to do my internal leakage myself, you people haven't responded since then.i have been out of freezer going to 1 year now, If you people want me to condemn the freezer just come out and Say it.

    Name: Akindipe Gbolahan Elon

    D.O.P- 03-01-2021
    Issue- Bad Compressor
    LG- Obafemi Owode
    State- Ogun State

  111. Joy Petra says:

    Fault washing machine

    My washing machine has stopped spinning

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
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  112. Joy Petra says:

    My watching machine twin tub is not spinning. Pls I await your response.

    washing machine is good but has stopped working

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?

  113. Rupak Satpathy says:

    Glass panel broken issue

    I have one Midea Refrigerator, while transporting from one place to another place it its front glass panel is broken. so I need to fix that glass panel

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?

  114. Lebari Ukpong says:

    3 door fridge/freezer not cooling

    My 3 door fridge freezer bought in 2020 not cooling

    1. midea says:

      Thanks for getting in touch. Pls find below 👇the link below is for our aftersales.

      Pls log in your issue in the comments field. Scroll down.

      Model?
      Date of purchase?
      issue with the appliance?
      Local Govt?

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